When compared to other project management software like Zoho Projects, Basecamp obviously focuses on increasing efficiency through better communication rather than comprehensive project monitoring features. It's worth mentioning that while Basecamp Business subscribers will receive priority support, Personal users should not have to wait too long. If you require additional assistance, you can submit a support request to the Basecamp support staff.ĭuring CST business hours, technical support is available and normally responds within 20 minutes. If you have problems with your Basecamp installation, the Basecamp support center has a number of guidelines and tutorial videos to assist you get back up and running. Get in touch directly or watch tutorials and read help guides to try and find an answer on your own (Image credit: Basecamp) Support These apps provide nearly identical functionality to their desktop counterparts, allowing you to access notifications, project schedules, and Campfire messages from your phone. If your team members need to stay connected to work while on the go, they can use the iOS and Android apps to access your Basecamp system. Other crucial areas, such as recent user activity, specific tasks, bookmarks, and timetable, can also be accessed.īasecamp is a desktop program that runs on OS X and Windows. Ping, Basecamp's corporate messaging tool, is accessible via a button at the top of every Basecamp screen. The beauty of the Basecamp system is that it allows users to concentrate on the projects they're working on while still keeping up with corporate news. When a user first logs into the Basecamp system, they'll see a dashboard with all of their projects as well as a central business "HQ." All employees can see important announcements and notices in the HQ area. Once you've mastered the system, you'll be able to hop right into a project and check the most up-to-date progress or locate critical information. This method can feel a little clumsy at times. Each project has its own screen with all work-related information, such as discussions, schedules, and assignments. You never know what you had until it’s gone.Basecamp's dashboard puts everything you'll need for a project front and center in one place (Image credit: Basecamp) Interface and In UseĮverything in Basecamp is organized into separate projects. It’s why those that leave end up coming back and sticking with us the second time around. It’s why teams that sometimes leave in search of “more power” end up slamming into the consequences of over-powered software: Complexity. ![]() Not on separate platforms scattered in various places, but all intuitively organized in one centralized place where everyone can work together.īasecamp’s intentionally simple by design. Perfected and pressure-tested by hundreds of thousands of teams on millions of projects, Basecamp’s the gold standard for a simpler, superior version of project management.īasecamp works because it’s the easiest place for everyone in every role to put the stuff, work on the stuff, discuss the stuff, decide on the stuff, and deliver the stuff that makes up every project. For nearly two decades, we’ve continually refined a unique set of tools and methods to fundamentally reduce complexity, and make project management more of a joy and less of a chore. ![]() Unfortunately, lots of software makes it worse by over-complicating things. Managing people and projects under pressure is tough enough. ![]() ![]() About Basecamp: Project Management The refreshingly simple, and remarkably effective, project management platform.
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